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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angielina Cortez

Angielina Cortez

June 26, 2024

5  out of  5
rating by Angielina Cortez
"Allow me to personally suggest the Karin Borjarski Vella’s agency for all of your insurance needs. I have been a client for more than 22 years. Her office is responsive to their customers. Thank you, Karin, for your important role in the insurance industry. I’m extremely glad that when I stepped into your office over 22 years ago, you assisted my family and me with our insurance needs."
We responded:
"Angielina, thank you for the kind review and for all your insurance business over the years! I have been glad to be of service and know that we have worked hard to meet your expectations and insurance needs. We have solved many concerns over the years and happy to have played an important part in many of your decisions regarding your insurance. "
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Todd Nilson

May 24, 2024

5  out of  5
rating by Todd Nilson
"Karin has been my agent for both personal and business coverage for many years. She's always knowledgeable, helpful, and quick to respond to questions or needs. I give her my highest recommendation!"
We responded:
"Todd, so grateful for all your insurance business and are humbled by the glowing review. Thank you. Have a great Memorial Day Weekend! "
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Catherine Albrecht

April 9, 2024

5  out of  5
rating by Catherine Albrecht
"Outstanding service. Comprehensive approach and a great deal of knowledge of what is needed. This all wrapped into an affordable package. Highly recommend this agent and State Farm!!"
We responded:
"Thank you Catherine for the glowing review of State Farm and my office! Please feel free to always reach out with any questions or concerns you have regarding your insurance needs. We are here to help! "
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C T

April 6, 2024

2  out of  5
rating by C T
"I'll give benefit of the doubt but my customer experience today was a far cry from what I'm reading here. I felt as if I was not welcome to be there and or a Hassel to help me. I believe I even asked if it was a problem to help me. The lady to the left was fine it was the other lady. If the lady to the left was the owner and nothing was said after I left I dont know where these positive reviews come from. I gave an extra star since it was morning and some people have bad days/mornings."
We responded:
"Hello Charlie, I am sorry that your experience was not exceptional and I hope you give us another chance to improve your next experience. "
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Devyn Favia

April 2, 2024

5  out of  5
rating by Devyn Favia
"Great customer service!!!"
We responded:
"Thank you for the wonderful review! We strive to give exceptional customer service. "
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gary silverman

August 22, 2023

5  out of  5
rating by gary silverman
"Great place great Agents"
We responded:
"Thank you so much for the great review Gary!! We so appreciate your business and are glad to be of service to you! "
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Qiana S Williams

July 3, 2023

5  out of  5
rating by Qiana S Williams
"My twin son's where getting coverage from their belongings they need to consider 🤔 on getting life insurance also but I'll keep bringing it up until they do"
We responded:
"Thank you for your 5 star review! It is greatly appreciated and we would be happy to help with your life insurance needs too! "
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Net Hays

November 25, 2022

5  out of  5
rating by Net Hays
"Very good person and staff been with them since 32 now 42"
We responded:
"Thank you for the wonderful review! It is greatly appreciated! "
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Melanie Simmons

March 3, 2022

4  out of  5
rating by Melanie Simmons
"Good customer service"
We responded:
"Thank you for the compliment Melanie! We appreciate your insurance business!!"
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Derick Hall

November 5, 2021

5  out of  5
rating by Derick Hall
"Great customer service, treated like family. I had no appointment, just goggled and showed up. Very pleasantly suprised, need more people like these in every place that deal with the public."
We responded:
"Thank you for taking the time and letting us know about your experience. We are so happy to have helped you when you needed it most. We really try to provide exceptional customer service for everyone we do business with."
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chad smith

September 24, 2021

5  out of  5
rating by chad smith
"Karin and her staff have always been there when we needed them."
We responded:
"We have appreciated your business and positive feedback! Like a good neighbor, our office is there!"
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Chris H

November 27, 2020

5  out of  5
rating by Chris H
"Their great customer service makes me feel like I will be taken care of if anything happens."
We responded:
"We are so happy to be your preferred Milwaukee insurance agent!"
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Alex Vella

November 24, 2020

5  out of  5
rating by Alex Vella
"This office is awesome!! All members of that office really take the time to know their clients. They staff is friendly and handles insurance needs in a timely manner. Give them a call for your quote!"
We responded:
"Thank you for taking the time to do such a glowing review about our customer service for insurance. We try to help each individual in a friendly timely manner trying to match our products to their individual needs."
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Kimberly Tucker

June 28, 2019

5  out of  5
rating by Kimberly Tucker
"Very nice staff"
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Alexander Higgs

April 5, 2019

5  out of  5
rating by Alexander Higgs
"Karin and her staff are Top Notch!!! Would recommend to all my family and friends. Contact Karin for all your insurance and financial needs, you won’t regret it"
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w3908

January 11, 2019

5  out of  5
rating by w3908
"Karin and her team are great. Always helpful and friendly."
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Tyler Holthaus

September 18, 2018

5  out of  5
rating by Tyler Holthaus
"Awesome hometown service. Treats you like you are apart of the family. Highly recommend."
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Kim Nimrick

July 28, 2015

5  out of  5
rating by Kim Nimrick
"She has been my agent for many years. She is very helpful and makes sure I understand my coverages. Has helped me with my claims."
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Gennifer Jones

May 27, 2015

5  out of  5
rating by Gennifer Jones
"Karin is a wonderful State Farm agent. She is always available when I have questions regarding my policies or general insurance questions. Recently my mom was in an accident and she was very helpful explaining the claims process and steps she should take to submit her claim. Love her!"
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Josh Prunuske

September 11, 2013

5  out of  5
rating by Josh Prunuske
"Karin was very helpful in explaining many of the policies they have to offer. This was my first really good experince that I had with an insurnace agent. She actually cared for my well being, and made sure she explained to me what everything was. She made the transition from progressive to State Farm very easy. I am very happy to have Karin as my agent."